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\nInk Hug is an online shop for personalized pillows and blankets. We print names, dates, short messages and photos onto throw pillows, pillow covers, fleece throws and sherpa-backed blankets, and we ship them free to the United States, Canada, Australia and New Zealand. Our name says what we do: the ink is your message, and the hug is the thing someone wraps around themselves or squeezes on the sofa.
\nInk Hug is built around a simple observation. The gifts people keep using are rarely the clever ones. They are the soft ones that sit in the same corner of the living room for years: the pillow with the grandkids on it, the blanket that comes out every winter, the cover with a wedding date that gets washed and put back on. Those things become part of a home. Putting a personal message on them makes them part of a family story too.
\nThis page explains what we sell, how an order works, what we promise and what we do not claim. If you have a question that is not answered here, write to support@inkhug.shop and we will reply within 24 hours on business days.
\nOur range is deliberately small, so we can explain every option clearly and keep the ordering process simple. Everything falls into two families.
\nWe also group our pieces by who they are for and what they mark: gifts for her, gifts for him, gifts for kids, pet lover gifts and memorial keepsakes. Those collections help when you know the person but not yet the product.
\nWe keep personalization simple on purpose. There is no design app to learn and no editor to wrestle with on a phone. Instead:
\nWe do not send a proof or mockup before printing. That is a deliberate trade-off: it keeps orders moving quickly and avoids gifts waiting days for an approval email. In return, we give you a 24-hour window to change anything after ordering, and a 60-day return window if the result is not what you hoped for, including when the mistake was a typo in the notes. Details are on our Cancel or Change an Order and Returns & Exchanges pages.
\nBefore a parcel leaves us, we compare the finished piece with your order notes. We look at the spelling and order of names, the date format, which photo went on which item, the orientation of the print, and the basic construction: seams closed, zippers running, blanket edges finished. If something does not match, we fix it before it ships. If your photo link does not open, or a photo looks too small for the size you chose, we pause and email you instead of guessing.
\nWe deliver to four countries: the United States, Canada, Australia and New Zealand. Shipping is free to all of them, with no minimum order. Every order ships from the USA.
\n| Step | \nTime | \nNotes | \n
|---|---|---|
| Processing | \n1–3 business days | \nPrinting, checking and packing your piece | \n
| Transit | \n7–14 business days | \nUS, Canada, Australia and New Zealand | \n
| Shipping cost | \nFree | \nNo minimum spend, no code | \n
Delivery estimates are estimates, not guarantees. Peak seasons and customs checks can add time. Our Shipping & Delivery page explains how to plan around a birthday or holiday.
\nThe question we hear most often is whether a pillow or a blanket makes the better gift. There is no wrong answer, but a few things usually settle it.
\n| If the person… | \nConsider | \nWhy | \n
|---|---|---|
| Has a favorite armchair or reading corner | \nPhoto or name pillow | \nIt sits in view every day and supports a back or an arm | \n
| Is always cold, or lives somewhere with long winters | \nSherpa blanket | \nThe thick back makes it the warmest piece we offer | \n
| Travels, camps or goes to games | \nFleece blanket | \nLight, folds small and dries quickly | \n
| Already has plenty of cushions | \nPillow cover | \nFits an insert they own, so nothing goes to waste | \n
| Wants one large collage of many photos | \nFleece or sherpa blanket | \nA larger print area lets each photo stay readable | \n
| Is a child moving to a big-kid bed | \nName pillow or fleece throw | \nA first name in their room, and easy washing | \n
Most print questions come down to the photo. A few minutes of preparation makes a visible difference on fabric:
\nIf you are unsure whether a photo will print well, email it to us before ordering and we will tell you honestly.
\nWe would rather promise a few things we can keep than a long list we cannot. These are the commitments behind every Ink Hug order:
\nHonesty matters more when you are buying something you cannot touch first. So, plainly:
\nIf you are not sure where to start, these are the kinds of orders we see most often, and why they work:
\nOur Size Guide helps you choose a size for a sofa, a bed or an armchair, and our FAQs answer the common questions about photos and wording.
\nPrinted textiles last longest with gentle care. Wash pillow covers and blankets cold on a gentle cycle, inside out where possible, and tumble dry low or dry flat. Skip bleach and fabric softener, and avoid ironing directly on the printed side. Full pillows with inserts are best spot-cleaned; if the cover comes off, wash the cover on its own. Shake sherpa backing gently after drying to keep it fluffy.
\nPrinted colors can shift slightly between screens and fabric, and a heavy wash routine will soften any print over time. If a print fades or cracks early under normal care, tell us within our 60-day window and we will look at a reprint.
\nThe photos and names you send us are personal, and sometimes very private, such as a photo of a loved one who has died. We use them only to print your order and handle any reprint. We delete customer photos 30 days after delivery. We do not use your photos in our marketing, and we do not sell your information. Our Privacy Policy explains this in full.
\nInk Hug is an online store. Email is our only support channel; it keeps every answer in writing and lets us look at your order and photos properly before replying. We reply within 24 hours on business days.
\nThe address above is for correspondence. It is not a showroom, and returns go to the address on the prepaid label we email you. To ask a question, see our Contact Us page or open a ticket on our Submit a Ticket page. To browse everything we make, visit the shop.
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